{"title":"Using BPM Frameworks for Identifying Customer Feedback About Process Performance","authors":"Sanam Ahmad, S. Muzaffar, K. Shahzad, M. K. Malik","doi":"10.1007/978-3-319-92898-2_5","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":408060,"journal":{"name":"CAiSE Workshops","volume":"101 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"CAiSE Workshops","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-319-92898-2_5","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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