{"title":"Electronic Customer Relationship Management (eCRM)","authors":"Debastuti Dasgupta, A. Sahai","doi":"10.1201/9781003187479-16","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":246320,"journal":{"name":"Digitization of Economy and Society","volume":"364 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2021-07-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Digitization of Economy and Society","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1201/9781003187479-16","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}