{"title":"Customer goodwill: how perceived competence and rapport influence eWOM’s diagnosticity of peer-to-peer and professional access-based services","authors":"C. Pitt, Theresa Eriksson, Kirk Plangger","doi":"10.4337/9781788110549.00035","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":248973,"journal":{"name":"Handbook of the Sharing Economy","volume":"1 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Handbook of the Sharing Economy","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4337/9781788110549.00035","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
求助内容：
应助结果提醒方式：
京公网安备 11010802042870号
