{"title":"Measures Matrix Chart: A Holistic Approach to Understanding Operations","authors":"James M. Madigan","doi":"10.1080/10686967.1993.11918638","DOIUrl":null,"url":null,"abstract":"In the past, when identifying critical business measures, improvements have focused on changing and tracking a single measure. While this may produce good short-term results, it does not account for the entire operation. Understanding the relationships ..","PeriodicalId":324808,"journal":{"name":"The Quality Management Journal","volume":"36 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1993-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"5","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"The Quality Management Journal","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1080/10686967.1993.11918638","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 5
Abstract
In the past, when identifying critical business measures, improvements have focused on changing and tracking a single measure. While this may produce good short-term results, it does not account for the entire operation. Understanding the relationships ..