Evidence from the patent record on the development of cash dispensing technology

B. Batiz-Lazo, Robert J. Reid
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引用次数: 16

Abstract

There are but a handful of systematic studies on the history of automated teller machines (ATMs) yet all fail to address the issue of paternity while perpetrating dasiacommon wisdompsila beliefs. This article looks at the birth of currency dispensing equipment, the immediate predecessor to the ATM. At the simplest level, at least four separate instance of innovation can reasonably claim to be the origin of the concept. However, the question as to who invented it is less illuminating than an understanding of the process of innovation itself and how these competing families developed into the modern conception of an ATM. Our research supports the view of user-driven innovation as surviving business records and oral histories tell of close involvement of bank staff in establishing requirements and choosing amongst alternative solutions in the implementation of first generation technology. This case thus shows greater understanding in the userpsilas role in shaping and directing technological development.
提现技术发展的专利记录证据
关于自动柜员机(atm)历史的系统研究屈指可数,但它们都未能解决亲子关系问题,同时也违背了普遍的智慧和信念。本文着眼于货币分配设备的诞生,即自动取款机的直接前身。在最简单的层面上,至少有四个独立的创新实例可以合理地声称是这个概念的起源。然而,关于谁发明了自动取款机的问题不如理解创新过程本身以及这些相互竞争的家族如何发展成现代自动取款机的概念更有启发性。我们的研究支持用户驱动创新的观点,因为现存的商业记录和口述历史告诉我们,银行员工密切参与建立需求,并在实施第一代技术的替代解决方案中进行选择。因此,这个案例显示了对用户在塑造和指导技术发展中的作用有了更好的理解。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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