The Influence of perceived social support on turnover intention of Korean youth: The Mediating Effect of job involvement Moderated by job satisfaction★

Abstract

This study examined the mediating effect of job involvement moderated by job satisfaction in the relation between social support and turnover intention in youth,. For this purpose, the responses of 805 youth under the age of 39 in ‘The 19th KLIPS(2016)’ were analyzed using SPSS 25.0 and PROCESS Macro 4.0. The results indicated that social support, turn over intention, job involvement and job satisfaction were significantly correlated. Social support, job involvement and job satisfaction were positively associated with each other, and turnover intention was negatively associated with the other variables. Next, the mediation effect of job involvement on the relation between social support and turnover intention was significant. Additionally, low level of job satisfaction had a moderation effect on the relation between job involvement an turnover intention. The mediation effect of job involvement on the relation between social support and turnover intention was mo derated by low level job satisfaction. This finding implies that job involvement and job satisfaction are important factors in understanding the turnover intention of youth and in order to reduce their turnover intention, it is especially necessary to find ways to increase job involvement. Limitations and recommendations for future research are present.