An analysis of the effects of consumer satisfaction of firm's reaction toward consumers' complaints and consumer's reliability for consumer counselling department in firm on consumers' willingness of repurchase for unsatisfied products
{"title":"An analysis of the effects of consumer satisfaction of firm's reaction toward consumers' complaints and consumer's reliability for consumer counselling department in firm on consumers' willingness of repurchase for unsatisfied products","authors":"Kyungok Huh","doi":"10.15723/jcps.49.2.201808.181","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":228567,"journal":{"name":"journal of consumer policy studies","volume":"150 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2018-08-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"journal of consumer policy studies","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.15723/jcps.49.2.201808.181","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}