SAGE: software agent-based groupware using e-services

Abstract

Service-oriented computing (SOC) suggests that the Internet will be an open repository of millions of modular capabilities realized as web services. Organizations may be able to leverage this SOC paradigm if their employees are able to ubiquitously incorporate such capabilities and their resulting information into their daily practices. This paper presents an architecture, Software Agent-Based Groupware using E-services (SAGE), that incorporates the use of intelligent agents to help integrate organizational processes with web services. Our first steps toward the development of SAGE consist of an operational concept and middleware prototype (i.e. groupware plug-in) to mediate service-oriented information.