Standar Pelayanan Publik di Masa Pandemi Covid-19: Studi Pelayanan Perpustakaan ITERA

Rydho Febri Ramadhan, Vicka Tamaya
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引用次数: 4

Abstract

Abstract Purpose: This paper examined changes in public services during the pandemic. Research Methodology: The approach taken in this study was qualitative. Researchers collected information and data through the interview method. Along with conducting interviews, researchers searched for and read various pieces of information about implementing ITERA library services via the website and Standard Operating Procedures for services during the pandemic. Results: The Covid-19 pandemic affects public services, most notably at the ITERA Library. Changes to the ITERA Library Public Service Standards resulted in innovations in the Sumatra Institute of Technology Library's services.
Covid-19大流行公共服务标准:ITERA图书服务研究
摘要目的:本文研究了大流行期间公共服务的变化。研究方法:本研究采用定性方法。研究人员通过访谈法收集信息和数据。除了进行采访外,研究人员还通过网站和大流行期间服务的标准操作程序搜索并阅读了有关实施ITERA图书馆服务的各种信息。结果:2019冠状病毒病大流行影响了公共服务,尤其是在ITERA图书馆。对ITERA图书馆公共服务标准的修改导致了苏门答腊理工学院图书馆服务的创新。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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