An Assessment of Personality-Type of Managers in Nepalese Hotel Industries

Abstract

Hospitality industry is one of the most profitable industries with a high potential for increase, thus being a hospitality manager is one of the most trendy and prestigious jobs of today. It is also a challenging job since, being an effective one is quite complex due to recorded industrial higher heart burn effects, rapid industrial changes in demand, constant trends and severe industrial competition. The purpose of the study is to evaluate the performance variance of the top managers of the five-star hotels of Nepal in respect with their gender. The primary data were received from employees on different level, line-managers of five star hotels. Descriptive and explanatory research designs were used. Composite means and correlation coefficients models were used to analyze and interpret the data. Analysis showed that the female managers generally tend to adopt democratic or participative style while governing people, whereas, male managers induce an autocratic or directive style in their daily performance. Based on the regression analysis, it was determined that the extraversion dimension had a more significant effect than the openness dimension. The extraversion dimension had a negative effect on extrinsic job satisfaction, while the openness dimension had a positive effect. The extraversion and openness dimensions had a weak but statistically significant effect on general job satisfaction. The extraversion dimension had a negative effect on general job satisfaction, while the openness dimension had a positive effect. Keywords: Five-star hotel, Managers’ type, Personality-type, Effective hospitability, Job satisfaction.