GEEDI - Guards for Emotional and Explanatory DIalogues

Abstract

In this paper, we describe the development of a dialogue model that integrates emotional dialogue strategies and explanations in a simple hence powerful way. As intelligent environments make inroads into the market, the need for user-friendly interaction with these systems grows. Pro-active reaction to user knowledge and emotions is one of the key points in user-friendly adaption of dialogue systems and therefore one of the main topics of research. As intelligent environments grow in complexity and field of application, the knowledge requirements for the user grow as well. Therefore it is vitally important to impart knowledge and information in an emotionally sensitive and user-aware way. In our dialog model we consider the natural structure of a nontrivial dialogue as a structure divided into several goals. These goals are protected by so called guards which represent preconditions which have to be fulfilled in order to tackle the related goal.