Anna-Katharina Frison, Philipp Wintersberger, Amelie Oberhofer, A. Riener
{"title":"ATHENA: supporting UX of conditionally automated driving with natural language reliability displays","authors":"Anna-Katharina Frison, Philipp Wintersberger, Amelie Oberhofer, A. Riener","doi":"10.1145/3349263.3351312","DOIUrl":null,"url":null,"abstract":"Research on conditionally automated (SAE L3) vehicles usually addresses safety issues in the context of Take-Over Requests. However, little knowledge is available on how the mere possibility of upcoming control transfers affects drivers' user experience. To learn more about this problem, we conducted a focus group discussion. Results suggest that the psychological needs of security, autonomy, competence, and stimulation are not properly satisfied in SAE L3 driving. To counteract, we developed a natural language reliability display (called \"ATHENA\"), aiming at satisfying these needs in different driving situations. First results from a driving simulator study (N=18) indicate that ATHENA, although not making drivers feel more autonomous, positively influenced their subjective feeling of safety while reducing negative affect. We conclude this work by pointing out the potential of natural language reliability displays for future SAE L3 vehicles.","PeriodicalId":237150,"journal":{"name":"Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications: Adjunct Proceedings","volume":"3 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-09-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"10","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Proceedings of the 11th International Conference on Automotive User Interfaces and Interactive Vehicular Applications: Adjunct Proceedings","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/3349263.3351312","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 10
Abstract
Research on conditionally automated (SAE L3) vehicles usually addresses safety issues in the context of Take-Over Requests. However, little knowledge is available on how the mere possibility of upcoming control transfers affects drivers' user experience. To learn more about this problem, we conducted a focus group discussion. Results suggest that the psychological needs of security, autonomy, competence, and stimulation are not properly satisfied in SAE L3 driving. To counteract, we developed a natural language reliability display (called "ATHENA"), aiming at satisfying these needs in different driving situations. First results from a driving simulator study (N=18) indicate that ATHENA, although not making drivers feel more autonomous, positively influenced their subjective feeling of safety while reducing negative affect. We conclude this work by pointing out the potential of natural language reliability displays for future SAE L3 vehicles.