Situational management of production systems based on a balanced scorecard

2020 International Conference Engineering and Telecommunication (En&T) Pub Date : 2020-11-25 DOI:10.1109/EnT50437.2020.9431313

A. Khanova, O. Protalinsky, I. Bondareva, Y. Khanova

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Abstract

This paper describes the process of forming and selecting options for managerial decisions, including determining the problem situation from a set of indicators of a balanced scorecard and the presence or absence of similar situations in a set of typical situations. The structure of the management procedure is formalized, which includes the following blocks: preprocessing, state evaluation, managerial decision issuing, decision making. A situational model is built. The procedure for issuing managerial decisions is described, including the correction of a set of managerial decisions in terms of the composition and parameters, classification and parameterization of managerial decisions. This scorecard combines decision-making principles in fuzzy representations (assessing a problem situation) and in structured problem situations (issuing managerial decisions). The risk of not meeting the goals of the balanced scorecard decreased by an average of 76% and averaged 24% after implementing the recommended management decisions on the simulation model of the production systems.

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基于平衡计分卡的生产系统情境管理

本文描述了形成和选择管理决策选项的过程，包括从平衡计分卡的一组指标中确定问题情况，以及在一组典型情况中存在或不存在类似情况。规范化了管理程序的结构，包括预处理、状态评估、管理决策发布、决策制定等几个模块。建立了一个情景模型。描述了发布管理决策的程序，包括根据管理决策的组成和参数、分类和参数化对一组管理决策进行纠正。该记分卡结合了模糊表示(评估问题情况)和结构化问题情况(发布管理决策)中的决策原则。在生产系统模拟模型上实施推荐的管理决策后，未达到平衡计分卡目标的风险平均降低了76%，平均降低了24%。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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2020 International Conference Engineering and Telecommunication (En&T)

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