Exploratory Study on Digital Policy and Trust in Parliament in Digital Transformation Era

Abstract

In the wake of digital transformation, Parliament should implement digital policies to ensure trust. However, digital technology by itself is unlikely to produce meaningful results in the policy-making process. Accordingly, this study focuses on the coexistence of high-level digital policy governance and distrust in Parliament. Furthermore, it explores the necessary conditions of digital policy for promoting public confidence in Parliament in this era of digital transformation. In particular, by analyzing the level of institution-based and process-based digital policies, this study examines the implications of the relationship between digital policy and trust in Parliament. Finally, to ensure trust in Parliament and reestablish its roles and functions, it is imperative to improve process-based digital policies.