The Impact of Staff Turnover on Organisational Performance : A Case of the Three Non-Profit Organisations in Verulam, Republic of South Africa

Abstract

Staff turnover in a non-profit organisation can present a significant problem, reducing the performance of a non-profit organisation and also challenging its sustainability. This study sought to investigate the impact of staff turnover on organisational performance through a case study of three non-profit organisations situated in Verulam, Durban, KwaZulu Natal Province, Republic of South Africa. The specific objectives of the study were to determine causes of turnover in a non-profit organisation, to investigate impact of staff turnover on both the organisation and employee and, lastly to recommend strategies to reduce staff turnover.