Classifying Knowledge Management Systems Based on Context Content

Abstract

This paper discusses using users and the amount of context captured by a Knowledge Management System as the basis for classifying systems. The paper discusses previous classification schemes and concludes they aren’t helpful as Knowledge Management in an organization encompasses all the classification criteria in an ongoing basis. Ultimately, it is concluded that classifying the system based on the context for the captured knowledge being stored in the users’ heads or as part of the knowledge base is the appropriate method.