Research on components of consumer perceived risk

Haixia Gao
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引用次数: 1

Abstract

Consumer often weighs perceived benefit against perceived risk when making purchase decision. Most former studies pay attention to increasing consumer's perceived benefit. The study concerning reducing perceived risk is very lacking. Identifying and facing perceived risk is an important approach to break down buying resistance. The study brings forward a suit of method and process explore components of perceived risk.
消费者感知风险成分研究
在做出购买决定时,消费者往往会权衡感知到的利益与感知到的风险。以往的研究大多关注如何提高消费者的感知利益。关于降低感知风险的研究非常缺乏。识别和面对感知到的风险是打破买入阻力的重要方法。研究提出了一套探索感知风险成分的方法和过程。
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