Impact of robotic process automation in supply chain:: A model for task selection

Abstract

Robotic process automation (RPA) is one of the most emerging technology areas of the last decade. As the name implies, RPA is an approach to automate repetitive tasks in business operations. Many solutions are avail-able on the market by multiple vendors. Through the implementation of those RPA solutions, companies can achieve higher performance levels and lead a differentiating competitive edge. One of the first fields which have benefited from RPA is Supply Chain. This paper presents a solution for the task selection problem issue of RPA applied to the Supply Chain. A case study is also presented to demonstrate the effectiveness of the designed solution.