Internet of Things in E-Government: Applications and Challenges

Abstract

E-government can greatly benefit by the use of IoT, enabling the creation of new innovative services or the transformation and enhancement of current ones, which are informed by smart devices and real-time data. The adoption of IoT in e-government encompasses several challenges of technical as well as organizational, political and legal nature which should be addressed for developing efficient government-to-citizen and government-to-society applications. This article examines IoT adoption in e-government in a holistic approach. It provides an overview of the IoT potential in e-government across several application domains, highlighting the specific issues that seek attention in each of them. The article also investigates the challenges that should be considered and managed for IoT in e-government to reach its full potential. With the application of IoT in e-government being at an early stage, the article contributes to the theoretical and practical understanding of how IoT can be leveraged for e-government purposes.