Heuristic and Webuse Method to Evaluate UI/UX of Faculty Website

Abstract

Websites at higher education institutions have a strategic role as a medium for delivering practical information and communication. Evaluation of the UI/UX on the website is one way to maintain the effectiveness of the website. This study provides an overview of the UI/UX evaluation on a faculty website at State Islamic University (UIN) Sunan Gunung Djati Bandung. The heuristic evaluation method is used to dig up information and find errors and successes in a website interface design. The Webuse method is used to measure usability about user satisfaction with a website. The respondents of this study were website users, students, and lecturers, totaling 98 respondents. The results of the study indicate that seven aspects of website assessment are lacking. Based on the evaluation of appearance and usability, 17 proposals for improving the website's appearance on desktop and mobile have been made.