Factors Affecting Intention to Use a New Human Resource Information System at One of the Small and Medium Enterprises in Indonesia

Abstract

This study aims to analyze factors affecting the intention to use a new human resource information system at PT. XYZ. PT. XYZ is a small-medium enterprise located in Jakarta, Indonesia. Due to the Covid-19 pandemic, the company switched from a manual to an electronic human resource information system. The sample of this study is all employees of PT. XYZ. The questionnaires were distributed directly to 36 employees of PT. XYZ. The data were analyzed using multiple linear regression analysis. The results showed that owner and technology vendor support significantly influence the intention to use a new human resource information system. The novelty of this research is combining the technology acceptance model theory, the technology-organization-environment framework, and the yale communication model.