Requirements to SMART Services for Education and Management of services at Universities in Slovakia

Abstract

The digitization of the university environment is essential to ensure quality education, support for science and research as well as standard administrative processes. The process of digitization is perceived differently by different interest groups, in terms of content, scope, quality. As it is necessary to prepare the university environment for future students and new teaching staff, it is necessary to get to know, reconcile differences of opinion, respectively common interests of these groups and identify a catalogue of services, a list of potential technologies for these changes.