HR metrics and analytics

Abstract

The HR practitioner field is currently awash with claims that organisations should be focusing on HR analytics as the next functional specialism. This chapter discusses what HR analytics is, what sort of analytic activities are the key ‘go to’ projects for analytics teams. It critically examines the use of HR metrics in HR analytics as a way of helping encourage evidence-based decisions. In the process, the chapter gives an overview of different analytics tools that can be used and then raises some challenges for the HR function that a focus on HR analytics may bring.