Good corporate governance of ICT in municipalities

Abstract

Effective service delivery through a municipality in general is important. ICT plays a major role in service delivery. Various best practices and standards indicate that the municipal council must take full responsibility and accountability for the corporate governance of ICT. According to the Auditor General, in the South African context, this is not being done. With this existing lack of responsibility and accountability, the municipal council does not fully support the corporate governance of ICT in a municipality. Through the extensive use of a literature survey and document analysis, guidelines have been defined to address this lack. These guidelines can possibly aid a municipal council in the corporate governance of ICT in municipalities. This not only applies to South Africa, but also to the rest of Africa.