An Investigation of Effectiveness Using Topic Information Order to Classify Tourists Reviews

Abstract

The Sentiment analysis targeted customer reviews is an active research field in recent years. Customer reviews contain various topics that closely related to interest of reviewer and situation of utilization. Using this relation, it will be possible to show readers information that fits in interest of them. We collected customer reviews from a tourism information web site, estimate topics in the customer reviews by applying LDA and estimate that customer reviews was whether positive or negative.