The evaluation of crew factors in aircrew team performance

Abstract

The author examines the role of crew performance in the overall context of team performance and flight safety. The concept of cockpit resource management (CRM) is discussed, together with that of line-oriented flight training. Techniques for the enhancement of team performance as derived from research are reported. These include the effects of automation on cockpit resource management and the use of an integrated research approach. CRM curriculum topics are noted, the implementation and integration of CRM is discussed, and the measuring of CRM effectiveness is described.<>