The Relationship between Workload and Working Period with Nurse Response Time in Patient Handling at the Emergency Room of RSUD Dr. Abdul Rivai

Formosa Journal of Multidisciplinary Research Pub Date : 2023-05-30 DOI:10.55927/fjmr.v2i5.4030

M.Bahriadi, Andi Lis Garming, Rivan Firdaus, Poltekkes Kaltim

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Abstract

Response time is an indicator of service success which is the main key to quality service in the emergency department. This study aims to determine the relationship between workload and length of service with the response time of nurses in handling patients in the Emergency Room of RSUD dr. Abdul Rivai. Using a correlational quantitative research type with a cross sectional design on 25 nurses with Spearman Rho test data analysis with a significance level of 0.05. Nurse at the IGD RSUD dr. Abdul Rivai Tanjung Redeb has an average workload of 23.20 (below normal), 6.92 years of service (moderate), and a response time of 212 seconds (3.53 minutes; responsive). There is a significant relationship between workload (Sig = 0, the nurse's response time is an indicator of service success with a benchmark for the speed of first aid which is the main key to quality service in the emergency service unit. Nurses' demands to provide services as quickly as possible with accuracy are the main obligations along with the level of patient emergency (Mahyawati & Widaryati, 2015).001; Correlation = 0.628) and length of service (Sig = 0.035; Correlation = 0.424) with nurse response time.

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RSUD急诊室病人处理工作量、工作时间与护士反应时间的关系

响应时间是服务成功与否的一个指标，是急诊科服务质量的关键。本研究旨在确定RSUD dr. Abdul Rivai急诊室护士处理病人的工作量、服务时间与反应时间之间的关系。采用相关定量研究型横断面设计对25名护士进行Spearman Rho检验，数据分析显著性水平为0.05。IGD RSUD的护士Abdul Rivai Tanjung redb博士的平均工作量为23.20(低于正常水平)，服务时间为6.92年(中等)，反应时间为212秒(3.53分钟;响应)。工作量(Sig = 0)、护士的反应时间是服务成功的一个指标，与急救速度的基准之间存在显著关系，急救速度是急诊服务单位优质服务的主要关键。护士要求尽快准确地提供服务是患者紧急情况水平的主要义务(Mahyawati & Widaryati, 2015)。001;相关系数= 0.628)和服务年限(Sig = 0.035;相关系数= 0.424)。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Formosa Journal of Multidisciplinary Research

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