Automated testing of a converged conferencing application

Abstract

In this paper, we describe our experience with automated testing of a mission-critical internal Voice-over-IP (VoIP) conferencing application which presents a web interface as well as a voice interface. We document the challenges that we had to overcome when testing this application and then present our solution using open source testing tools. The lessons learned from this experience may be applicable to a broad class of applications that pose similar testing challenges.