Assessment of data quality in Web sites: towards a model

Abstract

This paper presents an investigation ongoing, whose final goal is to achieve a model for the evaluation of data quality in institutional Web sites of health units. We have carried out a literature review of the available approaches for the evaluation of Web site content quality, in order to identify the most recurrent dimensions and the attributes, and we are currently carrying out a Delphi Method process with experts, presently in its second round, with the purpose of reaching an adequate set of attributes for the measurement of content quality. The results obtained until this second round reveals a high level of consensus amongst the experts.