Proposition d'une typologie des transactions fondée sur la confiance entre managers et propriétaires

Abstract

The importance of trust in the field of business management is commonly recognized. By contributing to simplify governance mechanisms, it helps to reduce costs. But as the trust is subject to validation / invalidation from that in which it is placed (head), it follows that reducing the costs involved can not be attributed to one of the parties involved, but to both of them (owners and managers). Thus, it appears as the result of conduct adopted by both parties and it can serve as a criterion for classification of transactions.

The objective of this work is to propose a classification of transactions based on trust and the impact of each type of transaction costs. To achieve this goal, we have undertaken to (1) review the literature concerning (1.1) the notion of trust and (1.2) the definition itself of the trust. This allows us (1.3) to propose some new insights about the vulnerability and the relation control / trust.

Then the typology of transactions that we propose (2) is based on two essential criteria : (2.1) the Continuum of trust and (2.2) the Continuum of integrity. The crossing of the two criteria gives us (2.3) the matrix of transactions.

Our proposal will be tested through an empirical study conducted using a questionnaire submitted to 21 business leaders. We will present (3) the assumptions and hypotheses and (4) the research methodology. The analysis tool used is the PCA method (Principal Component Analysis). This method, because it facilitates the identification of groups of observations, allows us to test the validity of our proposal. Finally (5), we present the results of this study and we conclude on their usefulness in a replay of the agency theory.