Leveraging CMMN for ACM: examining the applicability of a new OMG standard for adaptive case management

Abstract

Adaptive case management (ACM) is an increasingly popular approach for supporting knowledge-intensive business processes. Being a new approach, it still lacks a similar degree of standardization as the more established business process management (BPM) approaches. This paper introduces the new Case Management and Model and Notation (CMMN) standard. Based on a set of ACM requirements, the applicability of CMMN for modeling ACM cases is examined thoroughly and extensions improving the ACM support of CMMN are proposed.