A Helpful Guest at Table:The Use of Mediation by Family-Owned Businesses

Abstract

Family-owned businesses (FOBs) face unprecedented challenges in the wake of COVID-19. New revenue sources, workplace health and safety issues and an urgent need to drive both internal and customer-facing systems online all require quick and effective responses.This article explores how a skilled mediator can assist FOBs in reimagining themselves for the post COVID-19 environment. ‘There is no doubt that it is around the family and the home that all the greatest virtues … are created, strengthened and maintained.’ –Winston Churchill ‘Change or Die.’ – Alan Deutschman