{"title":"New product development balanced scorecard","authors":"S. Salem","doi":"10.1109/IEMC.2001.960493","DOIUrl":null,"url":null,"abstract":"Measuring the performance of the new product development process is a challenge. In this paper, a balanced scorecard for the NPD process was introduced. The scorecard covers the financial, customer, internal process, and learning and growth areas of the NPD process.","PeriodicalId":376256,"journal":{"name":"IEMC'01 Proceedings. Change Management and the New Industrial Revolution. IEMC-2001 (Cat. No.01CH37286)","volume":"1 3","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2001-10-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"3","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"IEMC'01 Proceedings. Change Management and the New Industrial Revolution. IEMC-2001 (Cat. No.01CH37286)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/IEMC.2001.960493","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 3
Abstract
Measuring the performance of the new product development process is a challenge. In this paper, a balanced scorecard for the NPD process was introduced. The scorecard covers the financial, customer, internal process, and learning and growth areas of the NPD process.